BOSTON— Revenue lifecycle management software provider Conga has opened a new office in Boston’s Seaport District, marking its first U.S. hub outside of its Houston headquarters as the company accelerates growth following its acquisition of the PROS B2B business earlier this year.
The Boston office will serve as an East Coast base for the company and represents nearly 15% of Conga’s U.S. workforce. The expansion is designed to strengthen the company’s presence in the Northeast while providing access to Boston’s technology talent pool and closer proximity to regional customers, including Staples, Boston Scientific and Charles River Laboratories.
The move follows Conga’s February 2026 acquisition of the PROS B2B business, which the company says is helping drive a broader strategy to unify pricing, quoting and contract management capabilities within a single commerce platform.
“Boston puts us at the intersection of world-class talent and the customers driving some of the most complex commercial operations on the planet,” said Dave Osborne, CEO of Conga. “This isn’t just an office. It’s an investment in our ability to innovate faster, better serve our East Coast customers and foster a talented global team.”
Alongside the office expansion, Conga announced a series of product enhancements aimed at strengthening its commerce platform. The updates include broader integration of its AI technology, AiMe, across configure-price-quote (CPQ), contract lifecycle management (CLM), document automation and pricing applications. The company said the AI capabilities are designed to help organizations shorten sales cycles, reduce contract risk and improve pricing decisions.
Conga is also expanding integrations with Salesforce and Microsoft Dynamics, enabling two-way data synchronization and embedded workflows. New functionality will allow quoting and pricing approval processes to take place directly within Microsoft Teams, reducing the need for users to switch between applications.
For CPQ customers, the company is introducing native pricing integrations that deliver AI-driven pricing recommendations based on an organization’s own business data during the quoting process.
The product updates address ongoing challenges in business-to-business sales operations. According to Conga research, 93% of organizations report that deals struggle to move efficiently across departments, while 45% said they lost a deal within the past six months because quote approvals took too long.
Beyond technology investments, Conga is also expanding customer engagement initiatives. The company has relaunched its online customer community, which now serves more than 10,000 customers and over 6,000 commerce professionals. Additional educational resources include more than 50 webinars annually and a new customer roadshow series across the United States.
The company also announced several customer events scheduled over the coming year, including the Conga Customer Tour at Major League Baseball stadiums in Chicago, Boston, San Francisco and Atlanta; the Conga Connection conference in Amsterdam this October; and its annual Conga Connect conference in Orlando in March 2027.
Osborne said the office expansion, product investments and customer engagement efforts represent a unified growth strategy following the PROS B2B acquisition.
“The PROS B2B acquisition, the new Boston office, the deeper investments in customer engagement and the enhanced community aren’t separate initiatives,” Osborne said. “They’re all part of the same conviction: that Conga is built to help companies line up commerce so they run as connected, more intelligent businesses.”
